Free shipping on all orders over $100. Orders less than $100 have a flat rate shipping fee of $18.
At PlantVine, we hand select and typically ship plants within 5 – 7 business days of each customer order, excluding holidays. If an order is shipping to a location with a long transit time, we may ship the order the following Monday in order to reduce the time in transit. Each order is fulfilled with only the best selection of plants for your interior or exterior space. To guarantee quality & safety of plants during transit, we meticulously hand pack each box to ensure that your plants arrive in pristine condition to your home. The tallest size we are able to ship is 60-72 inches, depending on the width of the plant. Taller plants will be trimmed down to within this range. We will only trim plants that will not be effected long term by the trimming.
You will receive an email with a picture of the actual plant we are shipping at least one day before it’s shipped. If you’re not happy with the plant we’ve selected, you can request to cancel your order.
You will receive another email when the order has shipped and when the package has been delivered. All orders shipped from PlantVine are sent via FedEx. From the time of shipment, transit time will range from 1-7 business days depending on your location. Plants are shipped from South Florida.
In special circumstances, we may hold your order due to weather conditions that may cause damage in the shipping process. You will be notified as soon as possible via email in the event that this happens. On the day of delivery, we ask that someone be home to collect your plants, if you are within a freezing climate, to not incur harm from climate conditions.
PlantVine currently ships to the lower 48 states. Currently, PlantVine does not ship to Alaska, Hawaii, or internationally.
Every PlantVine order will have a 30-day return option from the date of order, if the material is in a condition to be resold. To learn more about our return policy click here.