Contact Us – Damaged Order

For damaged orders please include the following photos when making a submission:

  1. Picture of the entire plant.
  2. Close up of the damage on the plant.
  3. If the box is damaged, picture of entire package.

To speed up the process please make sure to submit all the required photos. Once you submit your request, please allow 1 – 2 business days (M-F) for a response.

sad plant contact w

Maximum size: 20MB.
Allowed file types: .jpg, .jpeg, .png, .JPG, .JPEG, .PNG, .heic, .HEIC.